Shipping Policy

Last updated: July 21, 2026

Order processing

Orders are generally processed within 1?? business days, excluding weekends and public holidays. High-volume periods, verification, or product availability may add time.

Delivery estimates

Estimated transit times are shown at checkout or in order communications when available. Estimates are not guarantees and may be affected by carriers, customs, weather, or events outside our control.

Shipping charges

Available services and charges are displayed before payment. Customers are responsible for accurate delivery information and any duties or taxes disclosed or lawfully imposed.

Tracking and delays

Tracking is sent by email when available. Contact us if tracking does not update for an extended period or the parcel appears lost.

Incorrect or incomplete details

Email us immediately if delivery information is wrong. Re-shipping costs caused by incorrect information may be charged where permitted.

Loss or damage

Report lost, damaged, or missing items promptly with your order number and supporting details so we can investigate with the carrier.

Contact

Email: service@luniorix.shop